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Offer expires 4/10/25 11:59 PM PST. Cannot be combined with other offers. Cannot be applied to previous purchases or items marked as final sale. Cannot be exchanged for cash. Cannot be used for the purchase of gift cards.

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Free Shipping:

Enjoy free US ground shipping on orders $75+.

PO Boxes:

We are unable to ship to PO boxes.

Shipping Time:

Due to the holidays, your order might experience processing and carrier delays. You'll receive an email notification when your order ships!

Our shipping methods are valid on orders placed by 4:00 pm EST, Monday through Thursday, excluding national holidays. There is no weekend delivery with Expedited or Rush shipping.

Because we strive to ship your order as quickly as possible, we cannot cancel or change an order as processing begins immediately.

To learn more about shipping, visit our shipping guidelines.

Policy Return:

We accept returns on unused products within 30 days of shipment. During the holiday season, orders placed between November 23, 2025, and December 24, 2025, are eligible for return until January 15, 2026, or 30 days from shipment—whichever is later. Orders placed outside of this period follow our standard 30-day return policy.

However, if something went wrong upon arrival or initial use, please let us know at [email protected].

U.S. returns are subject to a $10 handling fee, and international returns have a $15 handling fee. If you’re returning items from multiple orders, please ship each return separately. Final sale items aren’t eligible for return or exchange.

To initiate a return or exchange, please log into your account to submit a request. If you haven't set up an account, you can click here to fill out the request form.

Items purchased during a 'Mid-Summer Sale,' 'Sample Sale,' 'Warehouse Sale,' or any other similar promotion are not covered under warranty.

This is sample warranty content.

FAQs

FAQs

Neoprene is the flexible, high-performance, water-resistant material that you’ll find in our iconic 365 Collection. It’s built to keep up and is easy to clean, making it the perfect scuba-like material for being on the move. With a smooth, luxe feel, it has a sporty yet chic vibe. It’s also shock absorbent and cushioned, so your belongings will stay safe and you’ll stay comfortable.

Not to brag, but Dakota's the original neoprene backpack. It features a timeless silhouette, cushioned feel, and has so many pockets, it almost does the organizing for you.

To avoid water ring stains, don’t just spot treat. Instead, hand wash your neoprene bag by applying a mild soap directly onto the stain. Fully submerge the entire bag in cold water (yep, dunk it), then gently work the stain and soap out to make sure there’s no lingering residue.

Reshape when wet. Lay flat to dry on a clean, non-porous surface. Avoid treated or dyed surfaces.

Avoid alcohol, acetone, and oil. Don’t machine wash because the hardware might chip. Hardware should also be handled with care.

Dakota is made for everyone going anywhere, but is especially perfect for students, travelers, daily commuters, gym goers, and healthcare workers.

Come test drive it IRL at our flagship store in the heart of Soho, located at 273 Lafayette St, New York, NY, 10012. You can also find us in retailers across the country! Check out a Stockist near you.